WELCOME TO THE #CLUBSMILE LOYALTY PROGRAM !

The #ClubSmile points program wants to reward all loyal customers who shop at our online shop.

What does the loyalty programme consist of?

The #ClubSmile reward is to accumulate 5% of the value of all your orders in vienty.es to be able to enjoy this accumulated money in future purchases.

"Vienty" will be able to check the identity of any person affiliated to the points programme and registered on the website in relation to the programme (their purchases, exchanges, returns as well as the accumulation or redemption of rewards).

The user must always log in to their account with their user credentials and password in order to manage their rewards. You can see it in the following section: MY REWARDS

How do I accumulate rewards?

Antes de nada, será imprescindible que el usuario se registre en la web de Vienty First of all, it is mandatory for the user to register on the Vienty website to be able to place an order. Once you have placed your order, you will be able to see how you have accumulated 5% of the final value of the order.

This value will appear in your rewards account and cannot be redeemed until 30 days after receipt of each order. Please note that if the order that generated this reward has been modified due to a change of size or has been returned, the reward will also disappear.

This reward has an expiry date of 6 months from the day of accumulation and once this period has elapsed, if it has not been redeemed on future purchases, it will be automatically deactivated.

How to use the rewards?

When a user wishes to redeem their reward they must do so during the purchase process, adding the reward before payment. It is important to note that you can never accumulate rewards or discounts that exceed 50% of the value of the product you are going to buy. In addition, a minimum order of €50 is required to apply the rewards.

WIN REWARDS WITH THE SPONSORSHIP PROGRAM

Invite a friend to join #clubsmile and get 10€ in return!

What is the Vienty Sponsorship program?

At #ClubSmile we know that sharing is a beautiful thing to do and that you love to tell your friends when you make a purchase that you fall in love with. We believe that there is nothing better than a happy customer and that's why we want to reward you for it. Invite a friend to place her first order at vienty.es, thanks to your recommendation she will be able to enjoy a 10% discount on her first purchase and you will receive 10€ as a prize.

How do I receive the reward?

As soon as your friend has placed an order through your referral and it has been validated, you will see the €10 reward in your Smile Points Programme account, where it will be added to any other rewards you may have pending (in case you have received them for placing an order or other referrals).

How can I enjoy the reward?

You will be able to redeem your reward during the purchase process, adding the reward before payment. From your profile, you will find the section "my rewards account" where you can see how you have accumulated 10€ and select the option to validate the reward.

Reward conditions

Please note that you can never accumulate rewards or discounts that exceed 50% of the value of the order. In addition, to apply the reward, it will be necessary to exceed a minimum order of €50. Rewards expire 6 months after they have been earned. If you have not enjoyed them within this period, they will disappear.