Corporate Name: FREE FASHION SL.
Commercial Name: VIENTY
Registered Office: C/. Aperos 6 – Poligono Tres Hermanas. 03680 Aspe (Alicante) ESPAÑA
VAT: B53659512
Phone: +34 965 49 60 60

The sale of articles through this website is carried out under the name VIENTY by FREE FASHION SL, a Spanish company with registered office at CALLE APEROS Nº6 (Polígono Tres Hermanas) - CP 03680 - ELCHE (ALICANTE), registered in the Companies Register of the province of Alicante, in volume 2536, book 0, sheet 148, section 8, page A-70332, 1st inscription and CIF B53659512 with e-mail address


We kindly ask you to send us such comments, suggestions and queries through our contact channels or the postal address indicated in the conditions present on this page. We also have official complaint forms available for consumers and users. You can request them through our contact channels. Likewise, you may send your complaints and claims through our contact channels or by e-mail to, which will be dealt with by our customer service department as soon as possible and, in any case, within the legally established period.

Likewise, if you as a consumer consider that your rights have been violated, you can send us your complaints via the e-mail address in order to request an out-of-court settlement of disputes. In this regard, if the purchase between you and us has been concluded online via our website, in accordance with EU Regulation No. 524/2013, we inform you that you have the right to request an out-of-court settlement of consumer disputes with us accessible via the Internet address


The invoice for your order will be generated when your order leaves our warehouse. After that, you can download the electronic invoice for your order by logging in to your account. "My Account", and, in the "Order history" section, find the order for which you want the invoice. Here, you will find a column called "Invoice" where by clicking on the PDF Invoice button, you will be able to view, download and print the invoice for your online order.

If you need us to send you a paper invoice, please let us know by indicating your request in the checkout text field under "Shipping Information" and we will send you your physical invoice with your order.


FREE FASHION SL. (hereinafter, “VIENTY”), with VAT no. B53659512, as owner of VIENTY.ES website, reserves the right to modify this Policy, according to its own criteria or any legal change.

Our company is located at C/Aperos, 6 - Polígono Tres Hermanas 03680 Aspe, Spain. We can be contacted through any of the means of contact shown on this website.

By virtue of the current law, VIENTY undertakes to adopt the necessary technical and organisational measures, according to the security level appropriate to the risk of the data collected, specifically:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR)
  • The Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LISSEC or LISS).


VIENTY will be responsible for the personal data collected through this website, as well as those provided by phone or e-mail, through our forms, for those collected as a result of the relationship you have with us and for those derived from your browsing and consumption habits.

VIENTY is committed to fulfilling its obligation to process this personal data with the right protection level and will take, for these purposes, the technical, organisational and security measures needed to prevent their alteration, loss or unauthorised processing or access.

The user will be responsible, in any case, for the reliability of the data provided, guaranteeing that they do not contravene the aforementioned Regulation in any way. VIENTY reserves the right to exclude from the registered services any user who has provided false data, without limiting any other action that apply in Law. Likewise, the user agrees to keep the provided data updated when necessary, communicating any changes in the requirements that legitimize the processing to the person responsible for it.

By virtue of the articles 8 of the GDPR, only those over 14 years of age may grant their consent for the processing of their personal data lawfully by VIENTY, and those under 14 years of age may be registered only if they have the consent of their legal guardians.


VIENTY will process your data in order to manage the relationship that you have with us, administration and billing of the contracted services, as well as to send information on the services offered that may be of interest to you through our communication channels.

  • Manage the contact requests that you send us through the different channels arranged for it.
  • Manage the sending of commercial communications when the user requests it.
  • Manage the conduct of quality surveys of our services.
  • Manage and improve the services and content offered by our website, allowing us to offer more agile and personalized navigation, and to detect any fraudulent use of the website.
  • Maintain, develop and fulfil the contracting of any of the training services offered by VIENTY. Specifically, this treatment consists of managing this contractual relationship, sending notifications, handling requests, and managing payments and invoicing.


Any user can, at any time, exercise the rights recognized in the RGPD: to access (what data we have and how we have obtained it), rectify, delete this data, limit or oppose the treatment of their personal data provided and portability thereof when appropriate.

These rights are personal, so they must be exercised by the interested party, requesting it directly from the person in charge of the file that contains these data, in this case VIENTY.

To exercise these rights, a written request must be sent either by post to Polígono Tres Hermanas 03680 Aspe, Spain, or by e-mail strong> (, together with a photocopy of the Spanish ID card or a similar proof of identity.

The user also has the right to effective judicial protection and to file a claim with the supervisory authority, Spanish Agency for Data Protection, if he considers that the processing of personal data violates the law.


Our website always requires prior consent of users to process their personal data for the indicated purposes using different systems to collect personal data:

  • Contact form: There is a contact form for inquiries, suggestions or professional contact. In this case, the e-mail address will be used to reply to them and send the information the user requires through the website. Legal basis: User consent.
  • Registration customer’s details: During the purchase process, you will be asked to register as a customer with your data. In this case, they will be used to process, invoice and send your order properly. Legal basis: User consent when accepting the purchase terms and conditions.
  • Usage and browsing data: related to which sections of our site are visited, when and for how long, and whether external ads or links are accessed when they exist. Legal basis: VIENTY's legitimate interests, since they are necessary for the right running and management of their website.
  • Application for registration in the newsletter: name and e-mail address. Legal basis: user consent.
  • Data collected from satisfaction surveys: they will always be the minimum needed to collect useful information on the degree of customer's satisfaction. Legal basis: user consent.

Data category: The data categories that are processed are identifying data, specifically, username, e-mail address and IP address. Information necessary for billing when required. In no case are special categories of personal data processed as for the Article 9 of the GDPR.


We only store your personal information to the extent that we need it in order to be able to use it according to the purpose for which it was collected and according to the legal basis for the processing of them in accordance with the applicable law.

Your data will be retained in our servers as long as you do not request your right of deletion or the obligation of the legal term that may be required according to our relationship does not expire.


In order to keep this website running and offer a higher quality service, we inform you that some information you provide may be disclosed to:

- ARSYS INTERNET SLU, located in C/Chile, 54, 26007, Logroño, Spain, as the person in charge of providing the web hosting service.

This Privacy Policy has been modified/updated as of 25/05/2018.